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    Conditions

    Terms and Conditions

    1. Scope

    The following terms and conditions apply to all orders via our online shop.

    2. Contractual partner, conclusion of contract

    The purchase contract is concluded with Spiritofhakunamatata Ltd.

    By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation email.

    3. Contract language, contract text storage
    The language available for the conclusion of the contract is German.

    We save the text of the contract and send you the order data by e-mail. You can view the terms and conditions at any time here on this page.

    4. Terms of Delivery

    In addition to the stated product prices, there are also shipping costs and import taxes and VAT, which must be borne by the customer.

    We only deliver by mail. It is unfortunately not possible to collect the goods yourself.

    We do not deliver to packing stations.

    5. Payment

    The following payment methods are generally available in our shop:

    Credit card
    When you place your order, you send us your credit card details at the same time.
    After your legitimation as the legitimate cardholder, we request your credit card company to initiate the payment transaction immediately after placing your order. The payment transaction will be carried out automatically by the credit card company and your card will be charged.

    PayPal
    During the ordering process you will be forwarded to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment order to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction.
    The payment transaction is then automatically carried out by PayPal immediately. You will receive further information during the ordering process.

    SOFORT Banking
    After placing your order, you will be redirected to the website of the online provider SOFORT Banking. In order to be able to pay the invoice amount via SOFORT transfer, you must have an activated online banking account with PIN/TAN procedure for participation in SOFORT transfer, identify yourself accordingly and confirm the payment order to us. You'll get more information during the ordering process. The payment transaction will be carried out immediately afterwards by SOFORT transfer and your account will be debited.

    6. Damage in transit

    If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

    7. Warranties and Guarantees

    Unless otherwise expressly agreed below, the statutory right to liability for defects applies.
    The limitation period for claims for defects is one year from delivery of the goods for used items.
    The above restrictions and shortening of deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents

    • in the event of injury to life, limb or health,
    • in the event of intentional or grossly negligent breach of duty and fraudulent intent,
    • in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
    • as part of a guarantee promise, if agreed or
    • as far as the area of ​​application of the Product Liability Act is open

    Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

    8. Liability

    We always have unlimited liability for claims based on damage caused by us, our legal representatives or vicarious agents

    • in the event of injury to life, limb or health,
    • in the event of intentional or grossly negligent breach of duty,
    • for guarantee promises, if agreed, or
    • as far as the area of ​​application of the Product Liability Act is open.

    In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the limited to the damage foreseeable upon conclusion of the contract, the occurrence of which must typically be expected. Furthermore, claims for damages are excluded.

    9. Dispute resolution
    The European Commission provides a platform for online dispute resolution (OS), which you can find here http://ec.europa.eu/consumers/odr/.
    We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

    10. Duties, taxes and import costs

    The customer is responsible for any customs duties, import taxes and import costs and must pay them himself.

    11. Contact


    Please send your questions to:

    "team@spiritofhakunamatata.com"

    .

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